I bought my new 2019 Honda Accord at Honda Santa Monica about a week ago! I love my new car and it was such an easy process. I couldn’t have done it with out the amazing service provided by Adriene and Viv. I told them exactly what I was looking for and they kept me in the loop in finding exactly what I wanted and making sure I was satisfied. When I came in to do the paperwork they made sure I loved the car by test driving and making sure The process went smoothly in a short period of ...
They were very kind upon first contact and had me signed for a car within a couple of hours! Natalie and the manager at the Time Jackie were both very kind and helped me get my car even when I was upside down on my past loan. Adele was very thorough and made sure I was fit to own. I will be referring this place to everyone I know. Thank you Santa Monica Honda!
just wanted to drop a quick line to THANK YOU so very much for the amazing job! from scheduling of my appoinment ,discussing patiently the issues of my car and helping me understand what needs to be prioritize to fix. Outstanding example of customer service will not be forgotten! especially to my advisor on that day Mr.GIL YEE
Very attentive service
Ron Gee at Honda has helped us with all of our Hondas. The car was repaired in a timely manner. Ron drove the car himself to be sure everything was taken care of. Good job. This 2 years later now-2019. Honda has changed location and phone. Ron Gee is gone from Santa Monica. I have been trying to get through to service dept. The phone doesn't even say that it is the service dept and you have to leave a message. No information is given. Not even an automated adknowledgement of who it is. Wow they have work to do. So ...
Our sales person Enrique was helpful and accommodating in helping us with our purchase. There was no hard sell, which we really appreciated.